How you are feeling matters!

Most things can be sorted out by talking. If there is anything that you are worried or unhappy about, we have a person who deals with your complaints; known as a “Complaints Officer”. They will help you and make sure that everything is dealt with fairly. You can contact them by telephone or text on 07795 224674.


Contact details for people who can help.



Children’s Legal Centre
Children’s Legal Centre provides free legal information, advice and representation to children, young people, their families, carers and professionals, as well as international consultancy on child law and children’s rights.

For further information: Visit their website:
Call them on 08088 020 008.


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