How you are feeling matters!
Most things can be sorted out by talking. If there is anything that you are worried or unhappy about, we have a person who deals with your complaints; known as a “Complaints Officer”. They will help you and make sure that everything is dealt with fairly. You can contact them by telephone or text on 07795 224674.
Contact details for people who can help.
Children’s Commissioner for England
The Children’s Commissioner for England listens to what children and young people who live away from home have to say about how they are looked after. You can find out about your rights and it is a way for you to be heard.
You can go onto their website: www.childrenscommissioner.gov.uk.
Email: advice.team@childrenscommissioner.gsi.gov.uk.
Call: 0800 528 0731 or write to them at: The Office of the Children’s Commissioner Sanctuary Buildings, 20 Great Smith Street, London
Coram Voice
Become
Formally The Who Cares? Trust is a voice and a champion for children and young people in the UK living in care. They believe that every child in care should receive the support, encouragement and opportunities they need to enjoy their life and to achieve.
For further information: Visit their web site : www.thewhocarestrust.org.uk
Call them on: 0800 223 2033
Ofsted
Ofsted inspect our agency and if you are unhappy about your care or something that Fostering Options is doing or not doing, then they will listen to you.
For further information: Visit their web site: www.ofsted.gov.uk
Call them on: 0300 123 1231 or Write to them at: Ofsted: National Business Unit, Piccadilly Gate, Store Street, Manchester, M1 2WD.
Children’s Legal Centre
Children’s Legal Centre provides free legal information, advice and representation to children, young people, their families, carers and professionals, as well as international consultancy on child law and children’s rights.
For further information: Visit their website: http://www.childrenslegalcentre.com
Call them on 08088 020 008.
Childline
You can contact ChildLine about anything – no problem is too big or too small. If you’re feeling worried, scared, stressed or just want to talk to someone you can contact ChildLine. They offer information and support whenever you need it.
For further information: Visit their web site: www.childline.org.uk
Call them on 0800 1111.